News Organisations
We run the infrastructure behind independent news outlets that get real traffic, real legal letters, and real attention from people who'd rather the story didn't run. Hosting that stays up when a story pops, hardened CMS, newsletter deliverability, paywall and membership plumbing, source-protection tools like SecureDrop — all of it, quietly, in the background.
We run the infrastructure behind independent news outlets that get real traffic, real legal letters, and real attention from people who'd rather the story didn't run. Years of doing it at UK national scale means the runbook's already written.
What we actually look after
Hardened WordPress hosting
Locked-down admin, managed updates, 2FA, sensible permissions. Designed to stay up when a story lands.
Spike-proof for breaking news
Caching, CDN, and a static fallback we can flip on. Your biggest traffic day shouldn't be your worst.
DDoS & AI-scraper blocking
Independent outlets get targeted. We keep attackers out — and block the crawlers chewing your bandwidth.
Newsletters that reach the inbox
Proper sender setup, deliverability monitoring, and the boring email plumbing that stops your mail going to spam.
Memberships, paywalls & donations
Paid tiers, one-off reader support, receipts, failed-payment recovery. The back-office your readers never see.
Source protection
SecureDrop and encrypted tip-line setup — plus the operational hygiene and staff training to keep them trustworthy.
Privacy-friendly analytics
Matomo or Plausible instead of Google Analytics. No cookie-banner theatre, no reader data sold on.
Editorial workspace & archive
File sharing, editorial calendar, collaborative docs, and a searchable archive of everything you've ever published.
Coming off Substack, Medium or similar?
It's one of the most common things we're asked. We move your content, subscribers, payment links and redirects cleanly — without losing SEO, or the readers already paying you.
Also happy to set up
- Self-hosted podcast hosting with proper RSS
- Video hosting when YouTube is too risky
- Fast on-site search across your full archive
- Bluesky / Mastodon domain verification & cross-posting
- Legally-defensible cookie consent and GDPR paperwork
- Abuse contact and takedown workflow
Most outlets come to us with one urgent problem: a hack, a migration deadline, a newsletter hitting spam, or a host that's stopped answering. We fix that first, then quietly pick up the rest. The first conversation's free — we'll tell you honestly whether we can help.
What the people we actually look after say
“OpsHelp hosted the server for our independent news outlet, which regularly attracted 1,000s of concurrent users and required significant server bandwidth and regular maintenance, and they did an exceptional job. Whenever we had any slight problem, they would be easily contactable within minutes and always rectified the issues promptly. OpsHelp are extremely professional and personable, and they always go above and beyond to help out. I could not recommend their services highly enough.”
“Managing a high-traffic media platform requires an infrastructure partner you can trust. OpsHelp has been that partner for us. They handle our server management, optimisation, and security with incredible responsiveness, allowing our editorial team to focus on content without worrying about downtime. Highly recommended for anyone needing serious reliable hosting.”